5 business days. An agency is required to respond to a request as promptly as possible under the circumstances, which shall not exceed five business days.

Requests for Extensions. Under certain circumstances, such as when legal review or redaction are necessary, records are stored in a remote location, or where a request is extensive, an agency may take up to 30 more days to provide access to or copies of the records. The agency must still notify the requester of this "extension" within 5 business days of receipt of the original request.

Deemed denial. If an agency does not respond within 5 business days, the request is deemed denied. If an agency has sought an extension, but does not provide access within the 30 additional days, the request is deemed denied, unless the requester has agreed in writing to an extension. If your request is denied or deemed denied, you may file an appeal, as discussed below.